Use of information and communications technology

Description of the data collection

The survey on use of information and communications technology is an inquiry used to describe the IT equipment and Internet connections of households and the population's use of information and communication technology (ICT). The survey examines how people use computers and other equipment, the use purposes and frequency of Internet use. The survey also includes questions for persons who do not use the Internet, a computer or a mobile phone.

The survey is mandatory in all EU Member States and it is also carried out in certain other European countries. The European Commission finances part of the survey. The data are collected with telephone interviews annually. In Finland, the study on ICT use has been carried out annually since 2003 and before that every few years.

From whom are data collected?

A random sample of 5,900 persons is annually selected for the survey. The target area is the whole country and the respondents of the survey represent the population aged 16 to 89-year-old in Finland according to age, gender, province of domicile and native language.

Participation in the survey on Use of information and communications technology is voluntary. It is, however, important to include the answers from as many households as possible selected to the sample to represent all Finnish households in order for the survey to be successful.

Data processing

The answers of an individual person cannot be identified in the statistics to be published. The Statistics Act (280/2004) obliges Statistics Finland to treat the data as confidential.

What are the data used for?

In Finland, the data are used by ministries and administration in legislation and development projects, and by enterprises in the information technology and Internet sector and trade associations to monitor their operating environment. Research institutes, universities and the media also use the data.

Internationally comparable data concerning Finland are delivered to Eurostat, the Statistical Office of the European Communities. Several institutions of the European Union, such as the DGs of the Commission use Eurostat's data in planning and monitoring of policy programmes. Among other international organisations, OECD utilises the data.

The data from the data collection are used in the following statistics:


In 2019, the majority of telephone interviews for the data collection were bought as subcontracts from IROResearch Oy.

In 2016, mixed-mode data collection was introduced, where respondents can choose whether to respond with a web questionnaire or a telephone interview.

In 2013, the upper age limit of the sample was raised from 74 to 89 years. Some of the survey questions are changed annually.

Until 2013, the data collection was called the survey on use of information and communications technology.

How often are data collected?