Consumer Confidence Survey

Respond online

If you have been selected as a respondent, you have received a user ID and password for the inquiry by letter. Take the identifiers and press the Start responding button above. Alternatively, you can read the QR code in the letter, in which case you enter the form directly.

If you have received a text message or an email from us, you can also follow the instructions there. More detailed instructions can be found on the response form. There is no need to prepare in advance for responding.

If you want to give your response in a telephone interview

Set up a time for an interview by contacting the statistical interviewer. You can find the contact information in the letter sent to you.

Why is our interviewer trying to reach you?

We want to give all those selected to the survey the opportunity to take part. If we have not received your response online and you have not tried to set up a time for an interview, our statistical interviewer will try to reach you.

Your response is needed for producing statistics.

The participants in the Consumer Confidence Survey have been selected at random from the Finnish population aged 18 to 74. Around 13,000 persons are invited to the survey annually. One person selected to the survey represents roughly 4,000 other persons resident in Finland. The survey is a panel survey in which each respondent takes part in two separate times within around six months. 

We ask about everyday matters related to the economy, such as your intentions of making small or larger purchases, saving or taking out a loan.

We are interested in your experiences and opinions because you represent your area and age group in the survey. We want to ensure that all population groups are heard in the survey.

If you respond online, you will get a link at the end of the survey. Through the link you can learn more from data collected by Statistics Finland concerning your area of residence. 

The Consumer Confidence Survey asks questions about the respondent's views and expectations concerning the economy and everyday issues concerning the personal economy, which are easy to answer.

The survey does not test the respondent's knowledge but collects information about persons' (consumers') views, expectations and plans about the economy, for example, views about economic development in Finland or possible plans to buy a dwelling. The survey is easy and you do not need to be afraid of giving wrong answers: the questions concern things that we can only collect data on by asking you and where you are the best and only expert.

A group of people of different ages living in different areas in Finland have been selected for the survey. You have been selected to represent people of your age living in your area. ⁠The selection has been made with statistical methods. The responses provide reliable statistical data on people living in Finland and their life situations.

No. The respondents have been selected to represent the population of Finland. You have been selected based on your age and area of residence. No one else can replace you. ⁠Your response is needed in order to obtain reliable data for the statistics concerning the population groups you represent.

Your responses can be seen at Statistics Finland only by those employees who compile statistics based on the responses. Your data will be treated as strictly confidential and we will ensure your data protection at all stages of the production of the statistics. Every person employed by Statistics Finland has signed a pledge of secrecy.

We publish statistics in the manner that the responses of individual persons cannot be identified from the data.

Your responses are confidential. We never release your responses for administrative decision-making, investigation, surveillance, legal proceedings or similar purposes, such as to the Tax Administration or the Social Insurance Institution of Finland.

We never hand over or sell your contact information outside Statistics Finland.

The data collected in the Consumer Confidence Survey are used for the Consumer Confidence statistics and the EU's and Finland's economic policy.

The results of the Consumer Confidence Survey are published every month on the Consumer Confidence web page and they are often discussed extensively in the media.  The European Commission's Directorate General for Economic and Financial Affairs (DG ECFIN) and the OECD publish international comparisons that provide information on consumer confidence in Finland compared to other European countries (and continents).

In addition, the data of the Consumer Confidence Survey are used extensively to support decision-making at different levels of society and government, for example, in ministries and organisations. The survey exhaustively charts the economic sentiment, expectations and plans of people living in Finland.

The data of the Consumer Confidence Survey are used, for example, in the following statistics, data and publications:

• Consumer Confidence
• EU (DG ECFIN)
• OECD