Use of information and communications technology

The survey describes households' use of information and communications technology (ICT), their IT equipment and Internet connections. The survey examines how the population uses computers and other equipment, and purposes and frequency of Internet use. A similar survey is carried out in all EU countries.

⁠The survey also includes questions for persons who do not use the Internet, a computer or a
mobile phone.

The results of the survey produce statistics that are available to all of us – and support decisions affecting society.

Respond to the inquiry

It is very important that each person selected for the survey participates, as no respondent can be replaced with another respondent. The topic of the survey concerns everyone – whether you are working, unemployed, retired, studying or doing something else.

You can respond to the survey in Finnish or Swedish.

This is how to respond

Instructions for responding

Respond online

If you have been selected as a respondent, you have received a user ID and password for the inquiry by letter. Take the identifiers and press the Start responding button above.

If you have received a text message or an email from us, you can also follow the instructions there. More detailed instructions can be found on the response form. ⁠There is no need to prepare in advance for responding.

If you want to give your response in a telephone interview

Set up a time for an interview by contacting the statistical interviewer. You can find the contact information in the letter sent to you.

Why is our interviewer trying to reach you?

We want to give all those selected to the survey the opportunity to take part. If we have not received your response online and you have not tried to set up a time for an interview, our statistical interviewer will try to reach you.

Your response is needed for producing statistics.


Letters sent to respondents

We have sent the respondents a letter when the inquiry started. Have a look at the letter!

Do you need help?

User IDs and passwords
Inquiries about data content

Frequently asked questions (FAQ)

Why have I been selected for the survey?
Can someone else answer on my behalf?
I do not want to participate because I am afraid that you will hand over my information to the tax authority or other authorities
How does participation in the survey benefit me?
What are the data used for?

Data protection, rights and obligations

All data collected for statistical purposes are confidential. When processing data, it is seen to that no person's privacy or business or professional secret are endangered. Every person employed by Statistics Finland has signed a pledge of secrecy.

Data protection