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Trust in public administration in Finland

On assignment of the Finnish Government and the Organization for Economic Cooperation and
Development (OECD), Statistics Finland conducts an inquiry measuring citizens' trust in Finland's public administration, as well as satisfaction with the quality of public services.

The inquiry is carried out appended to the Consumer Confidence Survey in October 2025. The inquiry is part of the OECD's international assessment comparing trust in public administration in different countries in the world.


Respond to the inquiry

Log in to the form with the user ID and password you received in the accompanying
letter for the Consume Confidence Survey. Respond first to the Consumer Confidence
Survey, after which the form will automatically continue with questions
concerning public administration. 

The question series concerning public administration is included only in this survey round.

This is how to respond

The survey is answered in connection with the Consumer Confidence Survey, either with a web questionnaire or a telephone interview. The questions are asked after the section concerning consumer confidence.

More detailed instructions can be found on the pages of the Consumer Confidence Survey: Instructions for responding


Letters sent to respondents

We have sent the respondents a letter when the inquiry started. Have a look at the letter!

Do you need help?

Frequently asked questions (FAQ)

Data protection, rights and obligations

All data collected for statistical purposes are confidential. When processing data, it is seen to that no person's privacy or business or professional secret are endangered. Every person employed by Statistics Finland has signed a pledge of secrecy.