Computer services

Computer services include hardware, software and data processing services. The item comprises hardware and software consultancy and implementation services; maintenance and repair of computers and peripheral equipment; disaster recovery services, provision of advice and assistance on matters related to the management of computer resources; analysis, design and programming of systems ready to use, including web page development and design; technical consultancy related to software; licence fees collected for the use of software (other than ordered by the customer); development, production, supply and documentation of customised software, including operating systems made on order for specific users; systems maintenance and other support services, such as training provided as part of consultancy; data processing services, such as data entry, tabulation and processing on a time-share basis; web page hosting services, i.e. provision of server space on the Internet to host customers’ web pages; and computer facilities management.