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Enterprise Resource Planning (ERP) was used in 57 per cent of enterprises in 2023

release 07/12/2023 | Use of information technology in enterprises 2023

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Data added to database table 13vg of the statistics on use of information technology in enterprises.

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I statistiken över användning av datateknik i företag har företagsenheter tagits i bruk.

According to Statistics Finland, 57 per cent of enterprises used the Enterprise Resource Planning (ERP) system in spring 2023. The share of enterprises using the Enterprise Resource Planning system has grown by 20 percentage points in ten years and by 46 percentage points in fifteen years. In enterprises with at least 100 employees, the ERP is used by 91 per cent and in enterprises with 10 to 19 employees by 43 per cent.

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Thirty-nine per cent of enterprises used software for managing Business Intelligence (BI) in spring 2023.
The Customer Relationship Management (CRM) system was used by 49 per cent of enterprises in spring 2023.
Data analytics was performed in 41 per cent of enterprises in spring 2023. Data analytics was performed by own personnel in 32 per cent of enterprises and by another enterprise or organisation in 19 per cent of enterprises.
Fifteen per cent of enterprises used Artificial Intelligence technologies in spring 2023.
These data were collected with an inquiry in spring 2023 and they apply to enterprises with at least ten employees.